Our Shipping Policy
Experience lightning-fast delivery with us！
We pride ourselves on quick and reliable shipping, ensuring your items arrive at your doorstep in record time. Please shop confidently, knowing your package will be coming to you in no time!
To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information.
The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery.
We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
Thank you for visiting and shopping at OneTose. Following are the terms and conditions that constitute our Shipping Policy.
1. ORDER PROCESSING
All orders made before 2:00 PM are processed within 1-3 business days.
2. SHIPPING METHODS, SHIPPING TIME, AND SHIPPING FEE
Based on the actual price of your order, the shipping fee will be automatically calculated and shown to you. Available shipping methods for your order, with the specific shipping time and rates, will be displayed at checkout.
Free shipping for orders over $45
OneTose charges flat rate shipping fees on all other orders:
US Shipping
- For Alaska, Hawaii
Standard Shipping: $14.99 for orders under $45
Transit time: 7-15 business days
Express Shipping: $16.99 for orders under $45
Transit time: 3-7 business days
- For other states
Standard Shipping: $4.99 for orders under $45
Transit time: 7-15 business days
Express Shipping: $6.99 for orders under $45
Transit time: 3-7 business days
International Shipping
Standard Shipping: $6.99 for orders under $45
Transit time: 15-25 business days
Express Shipping: $8.99 for orders under $45
Transit time: 7-15 business days
Please be aware that delivery delays can occasionally occur due to factors beyond our control, such as unforeseen circumstances, carrier issues, international customs procedures, or address inaccuracies, and the carrier services may require an additional 5-10 business days for shipping.
If you experience a delay, please contact us, and we will work diligently to provide updates and assist you throughout the process.
3. DELIVERY TERMS
We work with many carriers to ship the order, which depends on the shipment address.
Customs, Duties and Taxes
For orders shipped within the United States, OneTose covers all applicable taxes, ensuring that the prices listed include any necessary customs duties and taxes. This means that customers placing orders within the United states will not be responsible for any additional charges. However, for international orders outside the United States, customers are solely responsible for any customs duties, taxes, or import fees imposed by the destination country. It is important to be aware of and understand the potential charges that may apply to international orders. If any customs duties, taxes, or import fees are levied, it is the recipient's responsibility to settle these charges directly with the relevant authorities or courier. For further information or assistance, please contact our customer support team.
4. CHANGE OF DELIVERY ADDRESS
We cannot change the shipping address once the order has been in production. If you need to update it, please reach us within 06 hours of placing your order via the email address at the bottom of this page or fill in this Contact Form.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.